Q:   Why should I use a professional locksmith company?

A:  Skilled professional locksmiths bring experience and fund of knowledge in lock, safe & security problems and are better prepared to solve security issues to your unique situation. A professional locksmith can prescribe state-of-the-art products that work, and more effective solutions in an efficient manner.


Q:   I have lost my car keys.  How do I recover my key code?

A:  Sometimes a key code is available. You will only have access to this code if you are the original buyer of the keys. This code is typically written on the original bill of sale which you may have or the car dealership may have. Rarely, these codes are written on the cover of the owner’s manual. So check this as well. A key by code can save you money over having a key fitted to the car on-site. Expect to pay from fifteen to fifty dollars for a key by code.


Q:   What is rekeying.

A:  Re-keying means adjusting the tumblers in an existing lock so that only new keys can open it.  Many people, who continue to use the same key that they received when they bought their home, have no idea of how many people such as tradesmen, neighbors and friends etcetera, who are no longer relevant, have had access to that key. Most technicians can re-key your locks and give you the security of knowing that only you and the people you trust will have access to your domain.Lost your keys? Relax; re-keying will adapt your existing locks to new keys.


Q:   I am moving into a new home, should I rekey the locks? They seem to be working properly.

A:  Yes, everyone has someone that they trust with their house keys; this does not mean you can trust them.  How many neighbors, old baby sitters, cleaning people were given keys to your new house by the previous owner? There is no way of knowing so you should change the locks and then give keys to people you and you alone trust.


Q:   My landlord gave me the keys why should I get new ones?

A:  As with the previous question, yes!  You cannot know for certain when the locks were changed last then you and your apartment or company is potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made.  Former tenant with some time to kill and evil intent could simply return and try their key to see if it still works.  And if it does there is no limit to the damage that can be done.


Q:   I can install the hardware, why not just buy it at the home center and do it myself?

A:  Products typically sold in home stores are residential quality at best, at worst the shelves are stacked with low end products meant to increase profits for the manufacturer and the retailer. High quality goods offer characteristics such as, pick and drill resistance, access control options, protection against the unauthorized duplication of keys. The question you have to ask is what is your time really worth?